Delete Customer Account
How to permanently delete your IUmove rider account and associated personal data.
We are sorry to see you go. If you wish to permanently delete your IUmove Customer account and all associated data, you can do so directly within the mobile application or by submitting a deletion request to our support team.
📱 Method 1: Delete via the IUmove App
- Step 1: Open the IUmove app on your mobile device and log in.
- Step 2: Tap on your Profile / Menu in the navigation bar.
- Step 3: Go to Settings > Account Settings.
- Step 4: Scroll down and select Delete Account.
- Step 5: Review the confirmation prompt. Tap Confirm Deletion to permanently delete your account.
✉️ Method 2: Submit a Deletion Request via Email
If you have uninstalled the app or cannot log in, send an email to our support team:
- Email: abs@infiunitech.in
- Subject:
IUmove Customer Account Deletion Request - Details: Provide your registered phone number and full name associated with your IUmove customer profile.
Our team will verify your identity and process the deletion within 7 business days.
Data Retention & Deletion Policy
Upon account deletion, your personal details (name, email, phone number, saved addresses, and profile data) will be permanently purged from our active databases. Completed ride records and tax invoices may be securely archived for a limited statutory duration to comply with applicable legal and financial regulations.