Delete Driver Account
How to request deletion of your IUmove Driver partner account and associated data.
If you are an IUmove Driver Partner and want to discontinue using the platform and permanently delete your driver account, please follow the steps below.
⚠️ Checklist Before Deletion
- Complete all active rides: Ensure you are completely offline with no pending trips.
- Settle wallet balance: Withdraw any available earnings to your bank account or registered UPI ID.
- Clear outstanding balances: Ensure there are no pending platform service fees or commission dues.
🛺 Method 1: Delete via the IUmove Driver App
- Step 1: Open the IUmove Driver app on your mobile device and log in.
- Step 2: Go to the Driver Profile / Menu screen.
- Step 3: Select Account & Security or Settings.
- Step 4: Tap on Request Account Deletion.
- Step 5: Review the terms and confirm your deletion request.
✉️ Method 2: Request via Driver Partner Support
You can also submit an account deletion request directly to our partner support team:
- Email: abs@infiunitech.in
- Subject:
IUmove Driver Partner Account Deletion Request - Required Information: Registered Driver Phone Number, Full Name, and Vehicle Registration Number (Toto / Bike / Rickshaw).
Our partner onboarding team will verify your account, finalize any pending payout, and process the permanent deactivation and deletion within 7 to 10 business days.
Data Retention & Legal Compliance
When a driver account is deleted, personal identifying information is permanently removed from active platforms. However, driver KYC records, vehicle documents, and financial transaction histories may be securely retained for statutory periods as mandated by local transportation and tax authorities.